Network Status

24/7 NOC emergency pager via HelpDesk

The best way to reach our data center staff directly via 24/7 pager: HelpDesk (Priority 1)

Example of trouble ticket submitted to NOC pager:

Server ID: WN-NY-25
Server went down
My domain name: mywest.net
Contact me: 800-800-5000 or email: somemailbox@gmail.com

Please do not submit ANY other technical problems via NOC pager.

24/7 Helpdesk: helpdesk.westnic.net,
24/7 Emergency Only NOC pager:: noc@wnic.us (what is this?)
24/7 Emergency Only Phone: 1.718.436.4272
24/7 Fax: 1.212.202.5398 (please include customer ID and server name)
Manager, VP of Operations: mike@westnic.net

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